Having installed Update Rollup 9 for Exchange 2007 on a number of different sites we finally had one that broke Outlook Web Access. OWA would load yet several images were just placeholders and after logging in no actual inbox could be read as all the Fonts and styling were screwed up.

Checking this site may help – Click Here

In our case running the UpdateOWA.ps1 resolved the issue.

Step 1) Load the Exchange Management Shell

Step 2) Navigate to your Exchange Bin directory via the management shell – usually C:\Program Files\Microsoft\Exchange Server\Bin

Step 3) Run the UpdateOWA.ps1 script (done by entering .\UpdateOWA.ps1)


  1. 06/09/2009 at 12:13 PM Amit Tank

    Nice to see that my article helped you to save your owa…!

    BTW, nice blog and articles on your site. Good work, keep it up..!

    Amit Tank

  2. 06/09/2009 at 7:39 PM VPetrov

    Solution worked great for us. Thank you very much!
    Rollup-pack 9 deployed with 3.5 .NET updates and Webmail would give a blank screen and javascript error — After running the “UpdateOWA.ps1” Webmail is back.

  3. 06/09/2009 at 8:32 PM Webbo

    Appreciate the feedback/comments, glad the info has helped.

  4. 05/11/2009 at 3:41 AM Matthew

    Thank you very much. Apparently this has been a problem for every post SP1 rollup since number 5 (it was 9 in my case). There are all sorts of proposed fixes (scary like removing roles and reinstalling IIS).. rather than butcher my production exchange server I just ran this simple script and it worked straight away.

  5. 16/12/2013 at 5:34 PM [email protected]

    Also works with Rollup 12 SP3 with the same error. Thank you!

  6. 21/12/2013 at 8:52 PM PokerMunkee

    Life saver!

  7. 28/01/2014 at 4:27 PM Thorsten Schragmann

    It works! We also had the problem after SP3 RU12 installation.

    Thanks from Germany!